1. Please write down your real and correct name and shipping address, including the postal code and your phone number carefully and completely when you ordering online. We will not be responsible for those unsuccessfully delivery caused by the incorrect customer name and shipping address.
2. We usually ship out the order to your given address within 1-2 days since we confirmed your payment, at the same time, we will email a new invoice to you with the tracking number, you can tracking your order online in 48 hours since you received it.
3. If you have special requirements about the declare description and the declare value on the delivery invoice, please email us directly when you checkout online. Otherwise, our logistics department will write as ELECTRONIC SAMPLE and mark the declared value about 50-80USD each as default. We will not be responsible for orders confiscated which caused by declare description and declare value.
4. When you received the parcel, please check carefully before you sign your name on the delivery invoice, you can refuse to accept it if you think it was damaged or missed something during the delivery, and you must email the details to us, so that we can ask compensate from our courier, and we can consider to ship new parcel or the missed parts to you.
Due to different circumstances in different countries at different time, we have to use our discretion in choosing our courier. All we need from our customers is the length of time in which they desire to receive their products, and we will choose the courier according to that requirement.Returns
Unwashed or unworn (except tryout) may be returned within 30 days from the date merchandise was received. Item(s) must be returned in condition received or merchandise will be returned to sender.
1.A return Authorization must be obtained from customer service to receive a refund. Or the returned package will be returned to you.
2.Please indicate reason for return to get the return authorization and return-to address.
3.Pack merchandise securely. Please include the following information with your return: bill-to name, address; ship-to name, address; order number; reason for return.
Shipping & Returns